@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/2c55a0e60120577a-s.2a48534a.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/9c72aa0f40e4eef8-s.18a48cbc.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/ad66f9afd8947f86-s.7a40eb73.woff2)format("woff2");unicode-range:U+1F??}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/5476f68d60460930-s.c995e352.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/2bbe8d2671613f1f-s.76dcb0b2.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/1bffadaabf893a1e-s.7cd81963.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/83afe278b6a6bb3c-s.p.3a6ba036.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter Fallback;src:local(Arial);ascent-override:90.44%;descent-override:22.52%;line-gap-override:0.0%;size-adjust:107.12%}.inter_cc06cac3-module__7tWkSG__className{font-family:Inter,Inter Fallback;font-style:normal}.inter_cc06cac3-module__7tWkSG__variable{--font-support-sans:"Inter","Inter Fallback"}
.support-scope{--s-bg:#fff;--s-bg-alt:#f5fbff;--s-surface:#f0faff;--s-card:#fff;--s-hover:#e9f8ff;--s-ink-0:#001d30;--s-ink-1:#234155;--s-ink-2:#576c7b;--s-ink-3:#91a1ad;--s-ink-4:#c7d3dc;--s-line:#ddeaf2;--s-line-strong:#c2d4df;--s-primary:#003757;--s-primary-h:#002a4b;--s-primary-soft:#ddf2ff;--s-primary-fg:#fff;--s-accent:#009fc1;--s-accent-h:#008aac;--s-accent-soft:#d4f5ff;--s-accent-fg:#003a4a;--s-sky:var(--s-accent);--s-sky-h:var(--s-accent-h);--s-sky-soft:var(--s-accent-soft);--s-sky-fg:var(--s-accent-fg);--s-online:#2bbb71;--s-online-soft:#defae6;--s-status-open:#c86a00;--s-status-open-soft:#ffeede;--s-status-progress:var(--s-accent-fg);--s-status-progress-soft:var(--s-accent-soft);--s-status-resolved:#00a05b;--s-status-resolved-soft:#defae6;--s-danger:#de3b3d;--s-danger-soft:#fff1f0;--s-bubble-bot:#ebf7ff;--s-bubble-bot-fg:#001d30;--s-bubble-user-from:#005380;--s-bubble-user-to:#007daa;--s-bubble-user-fg:#fff;--s-bubble-system:#ffeede;--s-bubble-system-fg:#783a00;--s-bubble-admin:var(--s-accent-soft);--s-bubble-admin-fg:var(--s-accent-fg);--s-shadow-sm:0 1px 2px #14213d0d;--s-shadow-md:0 4px 16px -4px #14213d1f;--s-shadow-lg:0 24px 56px -20px #14213d38;background:var(--s-bg);color:var(--s-ink-0);font-family:var(--font-support-sans),ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility;min-height:100vh}@supports (color:lab(0% 0 0)){.support-scope{--s-bg:lab(100% 0 0);--s-bg-alt:lab(98.2927% -2.25842 -3.74391);--s-surface:lab(97.7278% -3.36164 -5.60186);--s-card:lab(100% 0 0);--s-hover:lab(96.5774% -4.08638 -6.83508);--s-ink-0:lab(9.38973% -5.01034 -18.5678);--s-ink-1:lab(25.7516% -6.36946 -15.8264);--s-ink-2:lab(44.3486% -5.18635 -11.2973);--s-ink-3:lab(65.2309% -3.91805 -8.15898);--s-ink-4:lab(83.7857% -2.89053 -5.90851);--s-line:lab(91.9276% -3.35747 -5.59967);--s-line-strong:lab(83.8233% -4.6058 -7.74808);--s-primary:lab(20.1365% .225782 -48.8617);--s-primary-h:lab(13.8182% 8.81457 -52.0009);--s-primary-soft:lab(94.2427% 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::selection{background:var(--s-primary);color:var(--s-primary-fg)}.support-scope .num{font-variant-numeric:tabular-nums}.support-scope ::-webkit-scrollbar{width:10px;height:10px}.support-scope ::-webkit-scrollbar-track{background:0 0}.support-scope ::-webkit-scrollbar-thumb{background:var(--s-line-strong);border:2px solid var(--s-bg);background-clip:content-box;border-radius:6px}.support-scope ::-webkit-scrollbar-thumb:hover{background:var(--s-ink-3);border:2px solid var(--s-bg);background-clip:content-box}.support-scope .s-shell{background:radial-gradient(60% 50% at 50% 0%,var(--s-accent-soft)0%,transparent 70%),var(--s-bg);min-height:100vh;padding:32px 24px 80px}.support-scope .s-container{max-width:1200px;margin:0 auto}@media (max-width:700px){.support-scope .s-shell{padding:16px 12px 56px}}.support-scope .s-topbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.support-scope .s-brand{align-items:center;gap:12px;display:flex}.support-scope .s-brand-mark{background:linear-gradient(135deg,var(--s-primary)0%,var(--s-accent)100%);color:#fff;width:38px;height:38px;box-shadow:0 6px 16px -6px var(--s-primary);border-radius:12px;flex-shrink:0;place-items:center;display:grid}.support-scope .s-brand-name{color:var(--s-ink-0);letter-spacing:-.015em;font-size:17px;font-weight:700}.support-scope .s-brand-tag{color:var(--s-ink-2);font-size:12px}.support-scope .s-view-toggle{background:var(--s-card);border:1px solid var(--s-line);border-radius:10px;padding:3px;display:inline-flex;box-shadow:0 1px #0f172a0a}.support-scope .s-view-btn{appearance:none;font:inherit;color:var(--s-ink-2);cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:500;transition:background .15s,color .15s;display:inline-flex}.support-scope .s-view-btn:hover{color:var(--s-ink-0)}.support-scope .s-view-btn.is-active{background:var(--s-primary);color:var(--s-primary-fg);box-shadow:0 1px 4px -1px var(--s-primary)}.support-scope .s-reset-btn{appearance:none;border:1px solid var(--s-line);font:inherit;color:var(--s-ink-2);cursor:pointer;background:0 0;border-radius:10px;padding:7px 14px;font-size:13px;transition:background .15s,color .15s,border-color .15s}.support-scope .s-reset-btn:hover{background:var(--s-hover);color:var(--s-ink-0);border-color:var(--s-line-strong)}.support-scope .s-widget-frame{background:var(--s-card);border:1px solid var(--s-line);max-width:28rem;box-shadow:var(--s-shadow-sm),var(--s-shadow-lg);border-radius:24px;flex-direction:column;height:min(680px,100vh - 160px);margin:16px auto 0;display:flex;overflow:hidden}.support-scope .s-widget-header{background:radial-gradient(120% 140% at 0% 0%,#004e75 0%,transparent 60%),linear-gradient(135deg,var(--s-primary)0%,#004463 100%);color:#fff;align-items:center;gap:12px;padding:16px 18px;display:flex;position:relative}@supports (color:lab(0% 0 0)){.support-scope .s-widget-header{background:radial-gradient(120% 140% at 0% 0%,lab(30.0158% -11.3685 -46.3737) 0%,transparent 60%),linear-gradient(135deg,var(--s-primary)0%,lab(25.428% -12.837 -48.5901) 100%)}}.support-scope .s-widget-header:after{content:"";pointer-events:none;background:linear-gradient(90deg,#0000,#ffffff2e,#0000);height:1px;position:absolute;inset:auto 0 0}.support-scope .s-widget-header .s-avatar{color:var(--s-primary);background:#fff;box-shadow:0 0 0 3px #ffffff1f}.support-scope .s-widget-header .s-name{color:#fff;letter-spacing:-.01em;font-size:15px;font-weight:600}.support-scope .s-widget-header .s-status{color:#b4d3e3;color:lab(82.7418% -8.19221 -11.539);align-items:center;gap:5px;font-size:11.5px;display:inline-flex}.support-scope .s-widget-header .s-status-dot{background:var(--s-online);border-radius:50%;width:7px;height:7px;animation:2.4s ease-in-out infinite support-pulse;box-shadow:0 0 0 2px #69ec9f59;box-shadow:0 0 0 2px lab(84.6867% -50.8502 26.1967/.35)}@keyframes support-pulse{0%,to{box-shadow:0 0 0 2px #69ec9f59;box-shadow:0 0 0 2px lab(84.6867% -50.8502 26.1967/.35)}50%{box-shadow:0 0 0 5px #69ec9f2e;box-shadow:0 0 0 5px lab(84.6867% -50.8502 26.1967/.18)}}.support-scope .s-ai-pill{letter-spacing:.02em;color:#fff;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#ffffff24;border:1px solid #ffffff38;border-radius:999px;flex-shrink:0;align-items:center;gap:4px;padding:4px 9px;font-size:10.5px;font-weight:600;display:inline-flex}.support-scope .s-avatar{background:var(--s-primary-soft);width:36px;height:36px;color:var(--s-primary);border-radius:50%;flex-shrink:0;place-items:center;font-size:13px;font-weight:700;display:grid}.support-scope .s-avatar-sm{width:26px;height:26px;font-size:10.5px}.support-scope .s-stream{background:var(--s-surface);flex-direction:column;flex:1;gap:12px;padding:18px 16px;display:flex;overflow-y:auto}.support-scope .s-row{align-items:flex-end;gap:8px;max-width:85%;animation:.22s cubic-bezier(.34,1.4,.6,1) support-bubble-in;display:flex}.support-scope .s-row-user{flex-direction:row-reverse;margin-left:auto}.support-scope .s-row-bot,.support-scope .s-row-admin,.support-scope .s-row-system{margin-right:auto}.support-scope .s-row-system{justify-content:center;max-width:100%}@keyframes support-bubble-in{0%{opacity:0;transform:translateY(6px)scale(.98)}to{opacity:1;transform:none}}.support-scope .s-bubble{white-space:pre-wrap;word-wrap:break-word;box-shadow:var(--s-shadow-sm);border-radius:16px;padding:10px 14px;font-size:14px;line-height:1.5}.support-scope .s-bubble-bot{background:var(--s-bubble-bot);color:var(--s-bubble-bot-fg);border:1px solid var(--s-line);border-bottom-left-radius:4px}.support-scope .s-bubble-user{background:linear-gradient(135deg,var(--s-bubble-user-from)0%,var(--s-bubble-user-to)100%);color:var(--s-bubble-user-fg);box-shadow:0 6px 14px -6px var(--s-bubble-user-from);border-bottom-right-radius:4px}.support-scope .s-bubble-admin{background:var(--s-bubble-admin);color:var(--s-bubble-admin-fg);border:1px solid var(--s-accent-soft);border-bottom-left-radius:4px}.support-scope .s-bubble-system{background:var(--s-bubble-system);color:var(--s-bubble-system-fg);text-align:center;box-shadow:none;border-radius:999px;padding:6px 12px;font-size:12.5px}.support-scope .s-msg-time{color:var(--s-ink-3);font-variant-numeric:tabular-nums;padding:0 4px;font-size:10.5px}.support-scope .s-feedback{flex-wrap:wrap;gap:8px;margin-top:6px;display:flex}.support-scope .s-feedback-btn{appearance:none;border:1px solid var(--s-line);background:var(--s-card);color:var(--s-ink-1);font:inherit;cursor:pointer;border-radius:999px;align-items:center;gap:5px;padding:6px 12px;font-size:12.5px;font-weight:500;transition:background .14s,border-color .14s,color .14s;display:inline-flex}.support-scope .s-feedback-btn:hover{background:var(--s-hover);border-color:var(--s-line-strong);color:var(--s-ink-0);transform:translateY(-1px)}.support-scope .s-feedback-btn:focus-visible{border-color:var(--s-accent);box-shadow:0 0 0 3px var(--s-accent-soft);outline:none}.support-scope .s-feedback-btn.is-yes:hover{background:var(--s-online-soft);border-color:var(--s-online);color:var(--s-online)}.support-scope .s-feedback-btn.is-no:hover{background:var(--s-danger-soft);border-color:var(--s-danger);color:var(--s-danger)}.support-scope .s-typing{background:var(--s-bubble-bot);border:1px solid var(--s-line);box-shadow:var(--s-shadow-sm);border-radius:16px 16px 16px 4px;align-items:center;gap:4px;padding:12px 14px;display:inline-flex}.support-scope .s-typing-dot{background:var(--s-ink-3);border-radius:50%;width:6px;height:6px;animation:1.2s infinite support-typing}.support-scope .s-typing-dot:nth-child(2){animation-delay:.15s}.support-scope .s-typing-dot:nth-child(3){animation-delay:.3s}@keyframes support-typing{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.support-scope .s-quick-row{background:var(--s-surface);border-top:1px solid var(--s-line);flex-wrap:wrap;gap:6px;padding:10px 14px 0;display:flex}.support-scope .s-quick-chip{appearance:none;background:var(--s-card);border:1px solid var(--s-line);color:var(--s-ink-1);font:inherit;cursor:pointer;box-shadow:var(--s-shadow-sm);border-radius:999px;padding:7px 12px;font-size:12.5px;font-weight:500;transition:background .14s,border-color .14s,color .14s,transform .12s,box-shadow .14s}.support-scope .s-quick-chip:hover{background:var(--s-accent-soft);border-color:var(--s-accent);color:var(--s-accent-fg);transform:translateY(-1px)}.support-scope .s-quick-chip:focus-visible{border-color:var(--s-accent);box-shadow:0 0 0 3px var(--s-accent-soft);outline:none}.support-scope .s-quick-chip:active{transform:scale(.96)}.support-scope .s-composer{background:var(--s-surface);border-top:1px solid var(--s-line);align-items:flex-end;gap:8px;padding:10px 14px 16px;display:flex}.support-scope .s-composer-input{appearance:none;border:1px solid var(--s-line-strong);background:var(--s-card);font:inherit;color:var(--s-ink-0);resize:none;border-radius:999px;outline:none;flex:1;max-height:120px;padding:10px 16px;font-size:14px;line-height:1.4;transition:border-color .12s,box-shadow .12s}.support-scope .s-composer-input:focus{border-color:var(--s-accent);box-shadow:0 0 0 3px var(--s-accent-soft)}.support-scope .s-composer-input::placeholder{color:var(--s-ink-3)}.support-scope .s-send-btn{appearance:none;background:linear-gradient(135deg,var(--s-primary)0%,var(--s-bubble-user-to)100%);color:var(--s-primary-fg);cursor:pointer;height:40px;box-shadow:0 6px 14px -6px var(--s-primary);border:0;border-radius:999px;flex-shrink:0;align-items:center;gap:6px;padding:0 16px;transition:filter .14s,transform .12s,box-shadow .14s;display:inline-flex}.support-scope .s-send-btn:hover:not(:disabled){filter:brightness(1.08);box-shadow:0 10px 20px -8px var(--s-primary)}.support-scope .s-send-btn:active{transform:scale(.96)}.support-scope .s-send-btn:disabled{opacity:.4;cursor:not-allowed;box-shadow:none}.support-scope .s-widget-caption{text-align:center;color:var(--s-ink-2);max-width:28rem;margin:14px auto 0;font-size:12px}.support-scope .s-admin{flex-direction:column;gap:20px;display:flex}.support-scope .s-kpis{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;display:grid}.support-scope .s-kpi{background:var(--s-card);border:1px solid var(--s-line);border-radius:14px;flex-direction:column;gap:6px;padding:16px 18px;transition:border-color .15s,transform .15s;display:flex}.support-scope .s-kpi:hover{border-color:var(--s-line-strong);transform:translateY(-1px)}.support-scope .s-kpi-label{color:var(--s-ink-2);text-transform:uppercase;letter-spacing:.04em;font-size:11.5px;font-weight:600}.support-scope 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.s-tab{appearance:none;font:inherit;color:var(--s-ink-2);cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:500;transition:background .15s,color .15s;display:inline-flex}.support-scope .s-tab:hover{color:var(--s-ink-0)}.support-scope .s-tab.is-active{background:var(--s-ink-0);color:#fff}.support-scope .s-tab-count{background:var(--s-line);color:var(--s-ink-1);border-radius:999px;padding:1px 7px;font-size:11px;font-weight:600}.support-scope .s-tab.is-active .s-tab-count{color:#fff;background:#ffffff2e}.support-scope .s-panel{background:var(--s-card);border:1px solid var(--s-line);border-radius:14px;overflow:hidden}.support-scope .s-panel-header{border-bottom:1px solid var(--s-line);justify-content:space-between;align-items:center;gap:12px;padding:14px 18px;display:flex}.support-scope .s-panel-title{color:var(--s-ink-0);font-size:14px;font-weight:600}.support-scope .s-panel-sub{color:var(--s-ink-2);margin-top:2px;font-size:12px}.support-scope .s-list{flex-direction:column;display:flex}.support-scope .s-list-row{border-bottom:1px solid var(--s-line);cursor:pointer;background:var(--s-card);text-align:left;border:0;border-bottom:1px solid var(--s-line);width:100%;font:inherit;grid-template-columns:36px 1fr auto;align-items:center;gap:14px;padding:14px 18px;transition:background .14s;display:grid}.support-scope .s-list-row:last-child{border-bottom:0}.support-scope .s-list-row:hover{background:var(--s-hover)}.support-scope .s-list-body{flex-direction:column;gap:4px;min-width:0;display:flex}.support-scope .s-list-top{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.support-scope .s-list-sender{color:var(--s-ink-0);letter-spacing:-.01em;font-size:13.5px;font-weight:600}.support-scope .s-list-subject{color:var(--s-ink-1);white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.support-scope 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.s-badge-bot{background:var(--s-primary-soft);color:var(--s-primary)}.support-scope .s-badge-escalated{color:#ab5900;color:lab(47.0033% 35.698 86.993);background:#ffeede;background:lab(95.2715% 7.03916 13.5302)}.support-scope .s-empty{text-align:center;background:var(--s-card);color:var(--s-ink-2);padding:60px 24px}.support-scope .s-empty h3{color:var(--s-ink-0);margin:0 0 6px;font-size:15px;font-weight:600}.support-scope .s-empty p{margin:0;font-size:13px}.support-scope .s-kb-row{border-bottom:1px solid var(--s-line);background:var(--s-card);cursor:pointer;text-align:left;width:100%;font:inherit;border:0;border-bottom:1px solid var(--s-line);justify-content:space-between;align-items:flex-start;gap:14px;padding:16px 18px;transition:background .14s;display:flex}.support-scope .s-kb-row:hover{background:var(--s-hover)}.support-scope .s-kb-row:last-child{border-bottom:0}.support-scope .s-kb-content{flex:1;min-width:0}.support-scope .s-kb-q{color:var(--s-ink-0);letter-spacing:-.01em;margin:0 0 4px;font-size:14px;font-weight:600}.support-scope .s-kb-a{color:var(--s-ink-2);-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;margin:0 0 8px;font-size:13px;line-height:1.5;display:-webkit-box;overflow:hidden}.support-scope .s-kb-keywords{flex-wrap:wrap;gap:5px;display:flex}.support-scope .s-kb-kw{color:var(--s-sky-fg);background:var(--s-sky-soft);border-radius:999px;padding:2px 8px;font-size:11.5px;font-weight:500}.support-scope .s-kb-actions{flex-shrink:0;gap:6px;display:flex}.support-scope .s-icon-btn{appearance:none;border:1px solid var(--s-line);background:var(--s-card);color:var(--s-ink-2);cursor:pointer;border-radius:8px;place-items:center;width:30px;height:30px;transition:background .14s,color .14s,border-color .14s;display:grid}.support-scope .s-icon-btn:hover{background:var(--s-hover);color:var(--s-ink-0);border-color:var(--s-line-strong)}.support-scope .s-icon-btn.is-danger:hover{background:var(--s-danger-soft);border-color:var(--s-danger);color:var(--s-danger)}.support-scope .s-btn{appearance:none;border:1px solid var(--s-line-strong);background:var(--s-card);color:var(--s-ink-0);font:inherit;cursor:pointer;border-radius:10px;align-items:center;gap:6px;padding:8px 14px;font-size:13px;font-weight:500;transition:background .14s,border-color .14s,transform .12s;display:inline-flex}.support-scope .s-btn:hover{background:var(--s-hover);border-color:var(--s-ink-3)}.support-scope .s-btn:active{transform:translateY(1px)}.support-scope .s-btn-primary{background:var(--s-primary);color:var(--s-primary-fg);border-color:var(--s-primary);font-weight:600}.support-scope .s-btn-primary:hover{background:var(--s-primary-h);border-color:var(--s-primary-h)}.support-scope .s-btn-sky{background:var(--s-sky);color:#fff;border-color:var(--s-sky);font-weight:600}.support-scope .s-btn-sky:hover{background:var(--s-sky-h);border-color:var(--s-sky-h)}.support-scope .s-btn-ghost{color:var(--s-ink-2);background:0 0;border-color:#0000}.support-scope .s-btn-ghost:hover{background:var(--s-hover);color:var(--s-ink-0)}.support-scope .s-btn-sm{border-radius:8px;padding:5px 10px;font-size:12px}.support-scope .s-modal-overlay{z-index:500;background:#0f172a8c;place-items:center;padding:24px;animation:.15s ease-out support-fade-in;display:grid;position:fixed;inset:0;overflow-y:auto}@keyframes support-fade-in{0%{opacity:0}to{opacity:1}}.support-scope .s-modal{background:var(--s-card);border:1px solid var(--s-line);border-radius:18px;flex-direction:column;width:100%;max-width:640px;max-height:calc(100vh - 48px);animation:.2s cubic-bezier(.34,1.56,.64,1) support-pop;display:flex;box-shadow:0 30px 80px #0f172a40}@keyframes support-pop{0%{opacity:0;transform:translateY(8px)scale(.97)}to{opacity:1;transform:none}}.support-scope .s-modal-h{border-bottom:1px solid var(--s-line);justify-content:space-between;align-items:flex-start;gap:16px;padding:20px 22px 14px;display:flex}.support-scope .s-modal-h-content{flex-direction:column;gap:6px;min-width:0;display:flex}.support-scope .s-modal-h h2{letter-spacing:-.015em;color:var(--s-ink-0);margin:0;font-size:18px;font-weight:700;line-height:1.25}.support-scope .s-modal-h-meta{color:var(--s-ink-2);flex-wrap:wrap;align-items:center;gap:10px;font-size:12.5px;display:flex}.support-scope .s-modal-x{appearance:none;width:32px;height:32px;color:var(--s-ink-2);cursor:pointer;background:0 0;border:0;border-radius:8px;flex-shrink:0;place-items:center;display:grid}.support-scope .s-modal-x:hover{background:var(--s-hover);color:var(--s-ink-0)}.support-scope .s-modal-body{flex-direction:column;gap:14px;padding:18px 22px;display:flex;overflow-y:auto}.support-scope .s-modal-foot{border-top:1px solid var(--s-line);background:var(--s-bg-alt);border-radius:0 0 18px 18px;flex-wrap:wrap;justify-content:flex-end;gap:8px;padding:14px 22px;display:flex}@media (max-width:600px){.support-scope .s-modal-overlay{align-items:flex-end;padding:0}.support-scope .s-modal{border-radius:18px 18px 0 0;max-width:100%;max-height:92vh;animation:.22s cubic-bezier(.4,0,.2,1) support-slide-up}@keyframes support-slide-up{0%{transform:translateY(100%)}to{transform:none}}.support-scope .s-modal-foot{border-radius:0}}.support-scope .s-thread{background:var(--s-bg);border:1px solid var(--s-line);border-radius:12px;flex-direction:column;gap:8px;max-height:360px;padding:12px;display:flex;overflow-y:auto}.support-scope .s-field{flex-direction:column;gap:6px;display:flex}.support-scope .s-field-label{color:var(--s-ink-1);text-transform:uppercase;letter-spacing:.05em;font-size:11.5px;font-weight:600}.support-scope .s-input,.support-scope .s-textarea{appearance:none;width:100%;font:inherit;background:var(--s-card);border:1px solid var(--s-line-strong);color:var(--s-ink-0);border-radius:10px;outline:none;padding:10px 12px;font-size:14px;transition:border-color .12s,box-shadow .12s}.support-scope .s-input:focus,.support-scope .s-textarea:focus{border-color:var(--s-primary);box-shadow:0 0 0 3px var(--s-primary-soft)}.support-scope .s-input::placeholder,.support-scope .s-textarea::placeholder{color:var(--s-ink-3)}.support-scope .s-textarea{resize:vertical;min-height:96px;line-height:1.5}.support-scope .s-field-hint{color:var(--s-ink-3);font-size:11.5px}.support-scope .s-field-error{color:var(--s-danger);font-size:12px}@media (max-width:600px){.support-scope .s-list-row{grid-template-rows:auto auto;grid-template-columns:32px 1fr}.support-scope .s-list-meta{flex-direction:row;grid-column:2;align-self:flex-start;align-items:center}.support-scope .s-tabs{width:100%}.support-scope .s-tab{flex:1;justify-content:center}.support-scope .s-kb-row{flex-direction:column;align-items:stretch}.support-scope .s-kb-actions{justify-content:flex-end}.support-scope .s-widget-frame{border-radius:14px;max-width:100%;height:calc(100vh - 220px);min-height:480px;margin:0 auto}.support-scope .s-widget-caption{max-width:100%}.support-scope .s-topbar{margin-bottom:16px}.support-scope .s-quick-chip,.support-scope .s-feedback-btn{padding:9px 14px;font-size:13px}.support-scope .s-send-btn{width:44px;height:44px}}